Made for agile inbound contact centers.
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Say Hello to Natterbox AI
The next era of AI contact centers is here.
Stumped on how to utilise AI within the contact center?
Don't let the buzzwords fool you, AI can truly change how your business operates for the better. Read more...
Discover how AI-powered contact centers are transforming customer experiences and driving operational efficiency. Download now...
If you're unsure how to leverage AI in your contact center, you're not alone. AI is transforming customer service and streamlining tasks, but knowing where to start can be tough. We've gathered expert insights—from blogs to webinars—to help you unlock AI's potential and elevate your contact center.
Watch our panel discussion where Natterbox, Clear Business, MedCerts and Schoolastics talk about the power of conversation intelligence. Watch now...
Read about Natterbox's opinion on how you can build trust in AI and further considerations. Read more...
Natterbox AI Features
AI Speech Analytics
AI Call Coaching
AI Assist
AI Speech Analytics (Insight) combines voice transcription, keyword tracking, and AI-powered call summaries to give you an in-depth understanding of the conversations happening across your business.
AI Call Coaching makes every call a coaching opportunity, analyzing 100% of calls using prompts tailored to your business needs and delivering detailed insights directly within Salesforce.
AI Assist automates post-call admin to reduce manual tasks and allow your agents to focus on the customer experience. From automating wrap-ups to generating follow-up content such as tasks and email copy.
Amazing Contact Centre Telephony with exciting AI features
"Natterbox is making a huge difference in our ability to provide quality inbound and outbound calls. Natterbox is simple to implement and they are moving fast with adding their AI features."
Outstanding AI Powered Contact Center Solution
"Its seamless integration allows us to handle calls effortlessly, and the system's features are intuitive, enhancing our team’s productivity. The customer support is exceptional."
"From improving our client experience process by implementing a dynamic call routing system. To the ability to proactively coach and train based on the call Insight [AI Speech Analytics]."
Natterbox has been a Net Value Add to our Business!
Book a Demo Today
Your contact center can achieve
incredible results with Natterbox, like some of our clients:
35% decrease in call abandonment
30% increase in sales pickup rates
75% Reduction in call logging time
260K In annual productivity savings
Get to know your contact center strategy
Provide a customized walk-through of the software
Discuss the benefits of of Natterbox for your use case
Follow up with a recording of the demo
During the call, we'll...
Elevate your contact center with Natterbox AI—the smart, easy-to-use addition to our core platform that takes customer service to the next level. Inbound or outbound, our solution ensures a smoother, more efficient way of working, making it simple to transform your processes for the better.
Unlock Contact Center Efficiency with Natterbox AI
Curious about the impact of AI on your contact center? Our ROI Calculator shows you how Natterbox AI will positively impact your operations.