The no-code contact center provider that values you as a partner, not a number
Meet Natterbox, the Salesforce CTI solution that's fully embedded in Salesforce, from reporting data, to a drag and drop policy builder.
Made for agile inbound contact centers.
We'll migrate everything for you.
55 trillion seconds of talk time and counting
Twenty7tec
Enhanced efficiency with a 150% decrease in call hunt times.
George P. Johnson
Decreased call logging time by 75% and £20K cost savings.
Lilly Pulitzer
Increased pick up rate by 34% using local presence dialing.
Engage Partners
Increased call productivity by 25% with savings of £200K per year.
Say goodbye to your
CTI frustration
Other CTI providers
Clunky policy builder, needing a script coding for every IVR change
Effortless drag & drop IVR and policy builder
External reporting system, making it hard to have a single source of truth
Leverage Salesforce's native reporting and dashboard functionality, creating a single source of the truth
You're just a number, with no support or room to grow
24/7 support and a dedicated customer success team
No future product innovation in the contact center space
A roadmap that's regularly communicated to customers
Exceptional service and support
The team at Natterbox provide full end to end support and nothing is ever too much. From easy to understand training material to fast and efficient ongoing support from Oliver. Highly recommend Natterbox if you want flexibility and and easy to use tool.
Great product for all our needs
With Natterbox, we have had a stable product for years that fulfils our business requirements with constant growth. It is easy to administrate and regular new features make the system future-proof for us.
Build your IVR in 60 seconds, without code
Easily tweak your call routing in seconds to keep call flows optimized
Route agents to the right customer to decrease call wait times by 80%
Leverage Salesforce's native reporting and dashboards
Enabling you to see the full picture to allow for data driven business growth
No more logging into multiple platforms, manage everything in Salesforce
We wanted a system that works all the time and allows you to tweak settings yourself as demand changes. Natterbox provided
exactly that.
We know our solution works
Book a demo today
Your contact center can achieve
incredible results with Natterbox.
Customized walk-through of the software
Follow up with recording of the demo
Get to know you strategy session
Benefits of Natterbox for your use case
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Book a demo today
Your contact center can achieve
incredible results with Natterbox.
35%
Decrease in call abandonment
75%
Reduction in call logging time
30%
Increase in sales pickup rates
260K
In annual productivity savings
Natterbox offers seamless Salesforce integration and support.
Single sign on with all tools available within Salesforce
Juggling multiple platforms, from IVR builders to external reports
Features you'll love 💙
Drag and drop IVR builder within Salesforce
Visualize your CTI data with Salesforce dashboards and reports
Decrease in call abandonment
In annual productivity savings
Increase in sales pickup rates
Reduction in call logging time
Support that feels like a partnership, not a transaction
Hands-on approach to ensure your setup delivers value and is customized to you
Customer Success team dedicated to the support and growth of your business
24/7 Customer Support, so you'll always be able to reach out to us
Made for agile inbound contact centers.
Free journey builder
See how quickly and effortlessly you can build your contact center with Natterbox.
Build a customer journey in 60 seconds