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WEBINAR RECORDING
Say Hello to AI Call Coaching
AI Call Coaching
Say Hello to
Learn More About AI Call Coaching
ON DEMAND WEBINAR
Introducing AI Call Coaching
Watch the unveiling of AI Call Coaching, the innovative platform that uses Generative AI to automate call evaluations, provide personalized feedback, and reveal hidden opportunities—all within Salesforce.
ON DEMAND WEBINAR
AI Call Coaching for Sales
Transform your sales strategy with AI Call Coaching. Help your team perfect their sales pitch, uncover missed opportunities and insights, and drive performance with actionable feedback.
Boost agent efficiency and eliminate manual call analysis with AI-powered call coaching from Natterbox.
Features You'll Love ✨
AI Call Ratings
Automatically score calls based on predefined criteria, analyzing 100% of your calls.
AI Prompt Studio
Create and customize AI-driven coaching prompts tailored to your business needs.
Allowing for seamless analysis and coaching across multilingual teams and global contact centers.
AI Translations
AI Compliance Monitoring
Ensure adherence to industry regulations with AI call monitoring that identifies compliance risks.
AI Call Coaching is an addition to our core Natterbox platform, meaning it's native to Salesforce.
Native to Salesforce
Sentiment Analysis
Gain deeper insights into customer interactions with advanced category and sentiment analysis.
USE CASE
Analyzing Service
The agent answered the customer's questions, but the response was slow and lacked clarity, leaving the customer confused and dissatisfied with the overall experience.
Natalia M.
“Natterbox’s AI Call Coaching has been instrumental in providing clear insights into our agents’ performance. It not only validated our gut instincts on individual rep strengths and areas for improvement, but it also helped track empathy levels during high-pressure periods, like renewals. The product has allowed us to understand team trends over time, which has been crucial in making informed coaching decisions.”
— Chris Rue, Director of Fan Growth & Insights at Seattle Sounders
Endless Possibilities, Proven Results
USE CASE
Improving Sales
The sales pitch was well-structured and engaging, but the agent missed the customer signaling interest in a demo and continued with the pitch, delaying a potential booking.
Joelle S.
USE CASE
Enforcing Compliance
The agent did an excellent job explaining the compliance policy clearly and thoroughly, but could have paused to check for the customer's understanding throughout.
Benjamin L.
ON DEMAND WEBINAR
AI Call Coaching for Service
Unlock the potential of every call. From evaluating 100% of agent interactions to spotting missed upsell opportunities, discover how AI Call Coaching can elevate your service.
Get to know your contact center strategy
Provide a customized walk-through of the software
Discuss the benefits of of Natterbox for your use case
Follow up with a recording of the demo
During the call, we'll...
Your contact center can achieve
incredible results with Natterbox, like some of our clients:
Book a Demo Today
260K In annual productivity savings
75% Reduction in call logging time
30% increase in sales pickup rates
35% decrease in call abandonment